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Have you checked our FAQs?
There's a good chance your question has been asked before so please check out the topics below to find the answers to our most frequently asked questions.
Pricing and booking
Questions about the booking process, getting quotes, prices, payments, Secret Deals, protection cover and more.
Collections
Booking a collection service, rearanging collections, cut-off times and weekend pickups.
Deliveries
Delivery services, delivery times, tracking, returns and missed deliveries.
Customs
International shipping information, including customs documents, charges and HS codes.
View all FAQs
Find the answers to all your shipping questions right here.