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Have you checked our FAQs?
There's a good chance your question has been asked before so please check out the topics below to find the answers to our most frequently asked questions.
Pricing and booking
Questions about the booking process, getting quotes, prices, payments, Secret Deals, protection cover and more.
Booking a collection service, rearanging collections, cut-off times and weekend pickups.
Delivery services, delivery times, tracking, returns and missed deliveries.
International shipping information, including customs documents, charges and HS codes.
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Find the answers to all your shipping questions right here.