The term ‘ePacket’ stems from eCommerce, as the service was designed to meet the growing demand for affordable and quick delivery services from online retailers. ePacket shipping is the most affordable way to send small packages internationally so it's ideal for small businesses and online sellers who need to keep the cost of shipping down, whilst offering delivery to customers all over the world.
You can find and book cheap ePacket shipping services through our free shipping calculator, just enter the weight and dimensions and we'll give you an instant quote.
Most ePacket delivery times are between 7 and 20 working days depending on the destination. ePacket delivery services often use the local postal service to make the final delivery to the recipient. That means delivery times can be longer to more remote destinations if the local postal service isn't as efficient as the USPS for example.
For international shipments, it is the responsibility of the recipient to pay any customs duty owed, so it is essential to provide working contact details, so the recipient can be contacted. Any delay in being able to reach the recipient will increase the ePacket delivery time and the time it takes for the ePacket to clear customs. You should inform your customers of this if you are running an online marketplace and if you are using an ePacket shipping service to ship items to friends or family abroad.
ePackets often get grouped together and sent in bulk, so ePacket tracking is not as detailed as more expensive express shipping options. The tracking normally shows when the package has been collected, left the country, arrived in the new country and been delivered.