Customer Reviews For Colissimo Access
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Colissimo Access4.5 34528/02/2020 SAS LPBE
By SAS LPBE on 28/02/2020
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Colissimo Access4.5 34531/12/2019 Michael Payne
By Michael Payne on 31/12/2019
Very simple to fill in and then tape the printed label to the parcel.
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Colissimo Access4.5 34527/06/2019 Mrs M Clark
By Mrs M Clark on 27/06/2019
Exceptional, thank you
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Colissimo Access4.5 34126/06/2019 Jamie
AWFUL SERVICE & EVEN WORSE CUSTOMER SUPPORT
By Jamie on 26/06/2019
There was never any tracking after i dropped off the parcel and the parcel was lost. The customer service contact was useless and took days to get back to me. She eventually called me at a point when i was unable to take her call and was consequently rude. if i could give this service 0* rating, i would have done so.
Parcel Monkey replied on 03/07/2019
Hello,
I am very sorry to hear you have had a terrible experience with the service you have selected and our support team . We would like to sincere apologise about this on behalf of the carrier and on behalf of Parcel Monkey. Regarding having no tracking information, you can use our online tracking on our website and input your order number to see the full tracking event, or you can as our support team, however i am truly sorry that we did not meet your expectations and we would like to sincerely apologise again.
Kind Regards
Parcel Monkey Team. -
Colissimo Access4.5 34504/05/2019 Mike Matthews
By Mike Matthews on 04/05/2019