Customer Reviews For Colissimo Expert
-
Appalling Service
By Laura on 19/08/2018
The service which I booked for this parcel stated 1-2 business days for delivery. One week later and there is still no sign of my parcel being delivered to the recipient. Customer services have been no help to me at all in finding out what has happened to the parcel. The deliver service is shocking as it the Customer Service.
Parcel Monkey replied on 29/09/2018
Hi Laura,
We are very sorry to hear about this situation.
To try and rectify this as quickly as possible we have requested an immediate investigation into the shipment, as soon as I have more information on this I will contact you immediately.
Thank you
PM Team
-
By Laura on 17/08/2018
This parcel should have been delivered in 1-2 working days, it was delivered exactly a week later from when it was collected......
Parcel Monkey replied on 29/09/2018
Hi Laura,
Your order is under investigation.
We will be in touch shortly with updates.
Please kindly accept our apologies for this situation.
Kind regards
PM Team -
By Ben Robson on 28/03/2018
Simple and fast