Customer Reviews For EMS Parcel Post
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By Peter Alexander on 18/04/2021
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By Verified Customer on 24/08/2021
EMS inspected my parcel, determined that the contents were prohibited (because it was liquid), & destroyed the package. I lost the entire contents plus the cost of shipping. Obviously won't use EMS in the future. The parcel contained "superglue" which is NOT alcohol. Superglue is a liquid cyanoacrylate adhesive which is not hazardous.
Agent replied on 16/04/2021
As we noticed that the parcel contains Alcohol, also it is misdeclared as Instant Adhesive in the booking. We usually X-ray all parcels before dispatch. As per PM norms it is restricted and cannot be shipped, so it destroyed completely , no refund and no return to sender.
https://www.parcelmonkey.com/restricted -
By Verified Customer on 11/04/2021
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By Ian Smith on 07/04/2021
utter failure
Agent replied on 08/04/2021
The parcel already delivered to customer on 10th Feb 21. Kindly check.
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By Lisa Kissane on 07/04/2021
Agent replied on 08/04/2021
The parcel delivered to customer on 7th Apr.