Customer Reviews For EMS Parcel Post
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By Paul on 15/01/2021
consistently creates excess charges.
Agent replied on 15/01/2021
As per FedEx your physical weight was 22 lbs, instead of 21 lbs mentioned while booking.
Due to which they have charged us for remaining weight and we have rebilled it to you.
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Do not contract Parcel Monkey
By JC on 14/01/2021
After many attempts to get any information and no answers from Parcel Monkey, I got finally (after more than a week of requests) a note that the parcel is lost.
Unacceptable, and shows how low the quality of your services is.
At least provide to me the carrier company name and the parcel number, to follow up myself as you are not good enough to do so.
I cannot review the carrier as I don't have the CARRIER package NUMBER, so I don't know if Parcel Monkey ever delivered itAgent replied on 15/01/2021
Apologize for the inconvenience caused you and your customer. We have approached again the delivery partner to find the parcel. Once we found then we will send to you without any cost.
Please find the tracking ref# LX104792815JE to track in the link.
https://www.jerseypost.com/tools/track-trace -
By Will Huffman on 11/01/2021
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By Will Huffman on 11/01/2021
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By Will Huffman on 11/01/2021
Jji