Customer Reviews For International Drop Off
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By joseph tygart on 29/01/2019
Parcel Monkey replied on 30/01/2019
Hello,
Thank you for your feedback.
The records show that your package has been successfully delivered.
Please kindly note that the delivery takes between 10-16 business days on this service.
Kind regards,
Jack -
By Brett Vergou on 29/01/2019
Why did i get charged an extra $26 ? This delivery was already expensive !!
Parcel Monkey replied on 30/01/2019
Hello, Brett
We are sorry to hear you have been additionally charged. Please be advised that this is due to the courier measuring and weighing your parcel. When they did so, they found the dimensions/weight of the parcel to be larger then inputted when making the order. If you would like to discuss this further then please contact our support team.
Kind regards,
Jack -
By Somasekhara Reddy Medam on 28/01/2019
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By Marion Le Guellec on 28/01/2019
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By Clemens Bereuter on 28/01/2019