Customer Reviews For USPS Priority Mail Express International
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Late Delivery and Poor Customer Service Support
By Gozde Ozcan on 16/11/2018
I have chosen this service because it said delivery in 3-6 business days. However, it took 8 business days. Furthermore, receiver had to pick the parcel up from the local courier even though it was a home delivery. If he had not pick it up, it would be delayed even more. I have opened an inquiry using USPS' website. They have not updated the situation of my inquiry more than a week. I asked Parcel Monkey Customer Service for help, but they are not helpful. I might as well choose the 6-10 day delivery option if I knew it would be delayed so much and saved my money.
Parcel Monkey replied on 19/11/2018
Hello, Gozde
We are sorry to hear that your parcel was delayed in transit.
I can see that our support team are in cotnact with you in regards to the delay.
Kind regards
Jack -
By KSATL on 15/11/2018
Once it left USA - there was no way to find tracking info. It was stressful because I or the recipient couldn't locate it. We just had to hope and pray that it got to him and it finally did. Tracking number should be provided through the entirety of the delivery, not just within one country and not the other.
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By Mrs Mustufa on 04/05/2018
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By Faisal chandna on 21/02/2018
Done
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By Hasnain naeem on 01/02/2018