Customer Reviews For Light Packet

Name: Light Packet
Rating: 3.4 (180 reviews)

3.4 stars from 180 reviews

DO NOT USE THIS SERVICe

By MAD SHIPPER on 11/06/2025

Unbelieveably TERRIBLE. No phone number to call. They switched my label from Israel to IL (chicago IL) and no response to my messages. Going to contact the attorney general for this ripoff if they don't respond,
Update: they have not canceled the shipment. Will need to challenge the charge. The worst customer service EVER

DO NOT USE THIS SERVICe

Original review: Posted 11/06/2025

Unbelieveably TERRIBLE. No phone number to call. They switched my label from Israel to IL (chicago IL) and no response to my messages. Going to contact the attorney general for this ripoff if they don't respond

Agent replied on 11/06/2025

Kindly note your parcel was not dropped into UPS store using the label 1ZB37G900302409882. Please check from yourend.
Product arrived broken

By JSI on 05/06/2025

Products with 5 Fragile Handle with Care labels attached delivered broken.
We had a really slow or none responses while we tried to track down the package throughout.

Agent replied on 05/06/2025

Our sincere apologies for the broken item received. We have initiated investigiation and provide you the full details.
By Orlando Liang on 02/05/2025
By Zhang HauPeng on 23/04/2025
By Rakesh Bhatt on 12/04/2025

The packet reached safely and I appreciate. It took little longer than I thought.