Customer Reviews For Light Packet
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APPALLING SERVICE, ABSOLUTE RIP OFF COMPANY
By Suren Hiramaney on 17/12/2023
Absolutely poor customer service, paid $33 for postage and couriers make a false claim that items are of medical nature. Even after submitting documents and Proof it's not they still refuse to send the parcel, now charges me extra to return to the sender
Ignored all facts about evidence sent to them
Very unhelpful. Seems to have many poor reviews like from other customers.Agent replied on 18/12/2023
Please note we throughly checked and identified the parcel contain medical items, which restriced.
We already informed and shared the link.
https://www.parcelmonkey.com/restricted#medical-equipment -
do not take the chance
By Olivia on 19/11/2023
awful did not make it to recipient. not worth the few bucks off do NOT use this if you want your item delivered
Agent replied on 19/11/2023
Please note that the parcel is hold by destination cutoms using tracking ref# LX116213139JE and they sent notification to receiver and waiting for information from the receiver. Kindly request them to contact them.
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Something happened
By joseph fait on 12/07/2023
My package did not get to its destination and I have no one reaching out to me to solve the issue.
Agent replied on 12/07/2023
Please note that the parcel departed from USA on 12th July, here is the tracking ref# LX115426883JE
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Beware !
By FY on 27/06/2023
None of the packages I sent ever reached the destination. The first package I sent was returned after 6 weeks without any explanation.
The second package I sent (in November last year) never arrived at destination and I am still waiting the return for almost 7 months now.
Not sure if this courrier is a scam or real. I would like to see someone who has ever used it successfully.Agent replied on 28/06/2023
Please note that the parcel contain "Prohibited Articles" found by Turkey Customs and initiated return back to sender, however it was not returned to USA. Here is the tracking ref# LX114492210JE.
The parcel may distroy by them.
Kindly note we do not have control over customs.
https://track.ptt.gov.tr/Track/Result -
By Maria ayala on 07/06/2023
excelent