Customer Reviews For Light Packet

By Harley on 17/08/2025

Disappointing.
Purchased a label for a returned item and declared on the customs form “retuned goods”
Parcel money sent it as “sale of goods” and I was hit with a £38 customs charge
Customer service was no help at all despite parcel monkey being the ones who caused this issue
Will not be using this service again, will go else where from now on.

By Bobby on 16/08/2025

By Andrea on 26/06/2025

DO NOT USE THIS SERVICe

By MAD SHIPPER on 11/06/2025

Unbelieveably TERRIBLE. No phone number to call. They switched my label from Israel to IL (chicago IL) and no response to my messages. Going to contact the attorney general for this ripoff if they don't respond,
Update: they have not canceled the shipment. Will need to challenge the charge. The worst customer service EVER

Product arrived broken

By JSI on 05/06/2025

Products with 5 Fragile Handle with Care labels attached delivered broken.
We had a really slow or none responses while we tried to track down the package throughout.