Customer Reviews For Light Packet
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By Alan Poure on 03/09/2020
Shipment PMSXBOFK sent 17/6 and should be delivered in 10 to 16 business days
past 3 months and still not delivered!
The customer service doesn't answer either!
I'll open dispute!Parcel Monkey replied on 07/09/2020
Hi Alan,
We apologize for any inconvenience caused,
Please keep an eye on your PM account for updates,
Regards,
PM Team -
By Veronica on 02/09/2020
Easy to use thank you
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By Keder M. on 23/07/2020
Parcel from USA to Brasil shipped on 20th June 2020. Parcel was held up in processing in London UK, then for some inexplicable reason sent back to the New York USA being before sent back to London UK. As of today (23rd July), tracking was last updated on 13th July and states the parcel is in New York. Absolutely unacceptable service.
Parcel Monkey replied on 26/07/2020
Thank you for rating our service,
We apologize for any inconvenience caused,
Please keep an eye on your PM account for updates,
Regards,
PM Team -
USA - London, UK - Canada?
By Mary Gasteiger on 20/07/2020
Oh come on! USA to LONDON, UK to get to Canada?
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By James Sherry on 27/05/2020
Of three or more packages sent to Paris, one did not arrive. The confirmation of arrival was from another package and another country, so even your verification process was flawed.
Parcel Monkey replied on 08/06/2020
Thank you for rating our service,
We apologize for the inconvience caused,
Please keep an eye on your PM account.
Regards,
PM Team