Customer Reviews For Light Packet
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The best value for money shipping service
By Glen Ford on 11/11/2019
amazing so cheap and got all the way to NZ in 14 days - would use it again in a heart beat
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By Ba Tam Vu on 02/11/2019
fu*king service !
Parcel Monkey replied on 04/11/2019
Thank you for rating our service,
We are sorry for any inconvenience caused,
Kindly check your PM account for updates.
Regards,
PM Team, -
By keith caldwell on 14/10/2019
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By Brenda Nielson on 28/09/2019
My buyers are reporting that it takes longer than the actual estimated delivery time. Closer to 20-30 days.
Agent replied on 30/09/2019
Hi Brenda
the transit time does not include any time that is required for customs clearance. Once the buyer pays the import duties then the shipment is released and can be delivered. Unfortunately we cannot control that process.Parcel Monkey replied on 30/09/2019
Dear valued customer,
Thank you for rating our service,
We are sorry for any inconvenience caused, do check your Parcel Monkey account for updates.
Kind Regards,
PM Team -
By Tanya Branagan on 17/09/2019
It turned up smashed.
Parcel Monkey replied on 19/09/2019
Thank you for rating our service,
We are sorry for what happened to the parcel,
The concerned department will be in touch with you through your Parcel Monkey account in this regard.
Regards,
PM Team