Customer Reviews For Light Packet
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By Alma Grace SAntander on 14/04/2021
taking too long to arrive
Agent replied on 14/04/2021
The parcel reached our facility on 13th Apr and the same processed and dispatched from USA.
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Very reasonable from US to Non-EU.
By Joshua Benjamin York on 18/03/2021
This was fairly accurate however, Fedex first then Jersey Post (without any notification). I had to ask myself for an updated tracking number which is ok, but this should have been forwarded automatically. Further, the status of shipment is still pending even though the package was delivered, within the 2,5 weeks anticipated. I think with better communication from PM on what was happening throughout the customer experience would be very much better.
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By Irene M Harrison on 07/03/2021
The price seemed too good to be true. I was nervous because of the reviews. However, my parcel arrived safe and sound.
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By Cory Sandor on 05/03/2021
Need to adjust approximate delivery times
Agent replied on 05/03/2021
Regret for the delay in service. Due to high volume it was delayed to clear customs events. We will take note and do better service.
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By Ignacio Patanian on 03/03/2021
Horrible service. It was more than month since I shipped the package and is still in transit. S H I T of SERVICE. I WANT A REFUND
Agent replied on 03/03/2021
The parcel departed from UK facility on 1st Mar and it is in transit to destination. It will soon deliver to customer.