Customer Reviews For Light Packet
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Super service
By Gus Garcia on 15/09/2024
Love the service, I've never experiance this type of service before love it
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Absolutely horrible service!
By Gabriela Reed on 28/10/2024
Update: DO NOT USE THIS COMPANY!!!!
It is the WORST service ever! Customer service just strings you along when a package is lost. The insured amount you’ll never see. This is an untrustworthy company that has lost my business. It is unbelievable that a company can take your money, offer insurance but you’ll never actually get to claim the insurance.
My parcel was supposed to be delivered to an address in Germany. It is being returned as undeliverable due to bad address. The address used is the same used in previous shipments that were always successfully received. Not only is it being returned, it has also taken Far longer just to get to its destination than was quoted. I just wasted close to $30 to have my package returned. Sending a package to a middle man to have it re-labeled is not worth saving a few bucks. I don’t even know if my package will make it back to me.Agent replied on 05/09/2024
Our sincere apologeis for the inconveneince caused you and your customer. We will look into this issue and provide you the update asap.
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By Mike Beggs on 28/08/2024
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Pleasantly surprised
By Jody Sidley on 26/08/2024
Went as expected. Pleasantly surprised. Honestly I expected shenanigans but there were none! I am using again right now (3rd time).
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First Time Using Parcel Monkey
By Emmet C. Eckman III on 08/08/2024
The package looks like it had a rough trip. Recipient can’t make out our address at all. But, the contents arrived just fine.