Customer Reviews For UPS® Ground
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By Nadir Sadiq on 12/04/2024
Excellent and reliable service.
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I’ll do it again!
By BP on 12/04/2024
Easy form to fill out. Drop off went without a hitch. Better prices than going direct with carrier.
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By Gio on 11/04/2024
Fantastic!
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By Mark Marlow on 09/04/2024
The delivery seems fine 5 stars. But this rating site is not working properly. I clicked on 5, 2 times and it gave 1 star and 2 stars the second. Let's see what it does this time. Ok so this time it ask me to click on 1 or 2 stars. See its not working properly. I had to go back and edit to give 5 stars. This is from mobile.
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Use someone else.
By Troy Art on 08/05/2024
Unbelievably bad telephone/customer service help, Ms. Haji could not communicate clearly and obviously had no clue what she was doing.
Parcel Monkey replied on 09/04/2024
Dear Troy,
Thank you for taking the time to provide your feedback. We apologize for any inconvenience you experienced. While we strive to provide excellent customer service, please note that for assistance with UPS-related matters, customers are required to contact UPS directly. We regret any frustration this may have caused and will forward your feedback to the courier for their attention.
Best regards,
The Parcel Monkey Team