Customer Reviews For UPS® Ground
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By Mike Siriann on 12/09/2024
Package was intact
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Handmade cradle delivery.
By R G on 12/09/2024
Very good and no damage to the package. Delivery was earlier than expected. Very happy with the job.
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By Ken Bryant on 12/09/2024
The UPS location is always easy to use as opposed to The UPS Store, which is much closer but usually a hassle.
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HIGHWAY ROBBERY
By MN on 12/09/2024
Charged me over double original shipping for a supposed extra 1 inch, which was inaccurate. Then basically wanted my word against yours because there's no way for me to take good picture of a 20" long box with the shipping label legible. Highway robbery. I give your company a lot of my money but will do my best to change that. YOU SUCK.
Parcel Monkey replied on 13/09/2024
Thank you, Matthew, for sharing your feedback with us, and we truly apologize for the frustration this has caused. We understand how upsetting it can be to receive unexpected charges. Rest assured, we’ve forwarded this to the relevant department to investigate and clarify the charge with the courier. We’ll keep you updated as we get more information.
Best regards,
The Parcel Monkey Team -
By MARY KAY CHESTER on 12/09/2024