Customer Reviews For UPS® Ground
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By SHARON A SHOCKLEY on 26/06/2024
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By Kenneth Merrill on 25/06/2024
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Big Letdown
By Victoria E Treat on 25/06/2024
I was guaranteed a delivery by 2300 PM on Saturday 6/22. It did NOT get delivered on Saturday, and that caused problems.
Parcel Monkey replied on 25/06/2024
Dear Victoria,
Thank you for bringing this to our attention. I am very sorry for the inconvenience and the problems caused by the missed delivery on Saturday, 6/22. I understand how frustrating this must have been for you.
Unfortunately, our service does not offer weekend deliveries, which is why the delivery could not be completed as expected. We deeply regret any confusion or trouble this may have caused.
Thank you for your understanding and patience.
Sincerely,
The Parcel Monkey Team -
By Pro Pack Postal Center on 24/06/2024
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Great service from Parcel Monkey and UPS
By H Berner on 23/06/2024
UPS was efficient, easy to deal with, and delivered my package on the date promised.