Customer Reviews For UPS® Ground
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By Troy Art on 09/04/2024
Last two delivered items were damaged but they refunded the cost to repair so all is good. Customer service 5 star, drivers/shipping dept and all that it entails, 1 star.
Parcel Monkey replied on 09/04/2024
Dear Troy,
Thank you for your feedback. We're sorry to hear about the damaged items, and we appreciate your patience as we resolved the issue. We acknowledge your positive feedback about our customer service team and apologize for any shortcomings in other areas of our service. Your insights help us improve, and we're committed to delivering a better experience.
Best regards,
The Parcel Monkey Team -
By 5TM on 08/04/2024
Efficient service
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By Marco Busiello on 06/04/2024
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By Matthew Nguyen on 06/04/2024
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By sara field on 06/04/2024
fast and reliable will most definitely use ups through parcel monkey again!!!!