Customer Reviews For UPS® Ground
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By juan M on 29/11/2024
I shipped 4 wheels with tires, it was a staggered set (265 front 285 rear). The shipper "measured" them and overcharged me 61% above the quoted price.
Wheels with tires are easy to measure, it very hard to get it wrong. -
dishonest and useless parcelmonkey customer service
By GABOR NAGY on 28/11/2024
extremely disappointed, packaged delayed, delivery time doubled. Parcelmonkey customer service lied and lied and never helped.
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By Diala Bani Mustafa on 27/11/2024
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By John Mitchell Gray on 27/11/2024
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slow shipping,. terrible customer service
By GABOR NAGY on 28/11/2024
5 days late. It's the 9th time. Never using parcelmonkey again. Customer service is horrible'
please don't insult me with your response, you are lying againParcel Monkey replied on 27/11/2024
Thank you for your feedback, Gabor, and I’m truly sorry for the repeated delays and the frustration this has caused. We understand how disappointing it must be, especially after multiple experiences.
Please note that weekends are not counted as part of the estimated delivery time, which can sometimes contribute to delays. We sincerely apologize for any inconvenience this has caused and appreciate your understanding.
Thank you for bringing this to our attention, and if there's anything further we can assist with, please feel free to reach out.
Best regards,
The Parcel Monkey Team