Customer Reviews For UPS Next Day Air®
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I'M TIRED OF PAYING FOR SATURDAY DELIVERY BUT GET NEXT DAY MONDAY DELIVERY
By LeAnn Alston on 29/07/2024
IT WAS SUPPOSED TO GET THERE ON SATURDAY. I CHOSE SATURDAY DELIVERY. THIS IS THE 2ND TIME I CHOSE SAT DELIVERY BUT IT THE ARRIVAL WAS 2 DAYS LATER.
Parcel Monkey replied on 29/07/2024
Dear, LeAnn.
Thank you for your feedback, and we apologize for the inconvenience.
We understand your frustration with the delayed Saturday delivery. While we aim to provide accurate delivery estimates, sometimes unforeseen circumstances can cause delays. Please be assured that we are working to improve our services to prevent such issues in the future.
If there's anything else we can assist you with, please let us know.
Best regards,
The Parcel Monkey Team -
Definitely 5 Star
By CBozzi on 08/07/2024
Takes the work out of finding the best shipper and shipping price. Highly recommend for speed and accuracy.
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By christopher charlton on 29/05/2024
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By Jhordone a smirl on 22/05/2024
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Avoid Parcel Monkey
By Bradley Bahler on 18/12/2023
Promised one day, took two. Advertised low price on Parcel Monkey, them tripled it later. Totally avoid parcel monkey as it truly is monkey business.
Parcel Monkey replied on 10/04/2024
Dear Bradley,
We apologize for the delay in delivery and the unexpected billing amount. As part of our UPS pay-later service, we kindly ask you to contact UPS for any invoice-related concerns, as they have the necessary details to assist you.
We regret any inconvenience this has caused and appreciate your understanding as we strive to ensure transparency and accuracy in our services.
Best regards,
The Parcel Monkey Team