Customer Reviews For UPS Worldwide Expedited®

"Delivery" without the delivery

By Graham Gilbert on 31/03/2021

Over a week held in the UK and it’s still not delivered. Completely useless. Parcel Monkey support were completely unhelpful too. Told me to contact UPS - err, no, I paid for a service, that’s what Parcel Monkey should do. Parcel Monkey’s incompetence has ruined a birthday and they couldn’t care less.
As I write this, the parcel has now been marked as "lost". Parcel Monkey literally couldn't give a monkeys. There has been zero communication from Parcel Monkey customer service about it, no apology or offer of a refund. Service like this is how you lose customers.

By Da Eum Chung on 31/03/2021

Please take to apartment.

By JUAN RIVERA on 31/03/2021

Carrier would not deliver to apartment, had to go downstairs and meet. Person receiving package is 5 month pregnant, package weight 37 pounds.

By DJ Wopat Productions on 31/03/2021

I found Parcel Monkey, after much research, to be the best option for shipping internationally. Parcel Monkey is a quicker and just as reliable shipping service as UPS, Fedex, or the US Postal Service.
Easy drop off at UPS, remarkably quick delivery time well within the 2-5 day estimate. And, to comprehend the degree of difficulty, this parcel was shipped from the USA to Germany. I'll certainly use their service again.

By Jona Okiyama on 30/03/2021

No problem as usual.