Can I add protection cover to my parcel?

When placing an order through Parcel Monkey, you can add protection cover during booking. As long as your item is not prohibited, has been packaged properly and you follow our Claims Procedure, you will be protected should your item be lost or damaged.

Coverage varies by service - some offer no protection, while others include free cover up to specific values. Review the details when obtaining your pricing quotes.

Key requirements for valid coverage:

• Item must not be on the prohibited items list

• Proper packaging is essential

• The claims procedure must be followed

Since packages travel through global carriers and are likely to be handled in various customs and airport departments, ensure items are packaged correctly to prevent movement within boxes.