When you place an order via the Parcel Monkey marketplace, during the booking process you can add protection cover to your item to give you that peace of mind. This charge will be added into the quote so you will know it has been added. Please ensure that the item is not on the prohibited items list as this will make it void. It is also vital to remember your parcel is going to be sent with global carriers, likely to be handled in various customs and airport departments so be sure to package the item correctly so it is well protected and cannot move around in the box. Your protection cover, should your parcel meet all the guidelines and terms agreed to at the time of booking, will cover you for damaged items and if the goods are lost.