Nordstrom and Nordstrom Rack provide full information about returns on their websites and you should always check this before returning any item, as it is subject to change. The Nordstrom returns policy and Nordstrom Rack returns policy, differ slightly so we recommend you check both.
At Parcel Monkey, we like to make shipping easy, so we've put together this quick guide to returning items to Nordstrom and Nordstrom Rack.
There are no time limits for Nordstrom returns and exchanges and no highlighted restrictions in the Nordstrom returns policy, however Nordstrom reserve the right to handle returns on a “case by case basis”. Special occasion dresses and designer items may not be returnable if tags have been removed.
Nordstrom returns are free of charge within the US, but orders shipped internationally are not eligible for free returns or merchandise exchanges. If you’re an international customer returning an item to Nordstorm, return shipping and handling fees will be deducted from your refund. Original shipping fees are non-refundable.
Refunds are issued back to the original payment card, or alternatively a Nordstrom Gift Card. If there is no record of sale available, Nordstrom may ask for ID and a refund will be provided based on the current price. Please allow 14 days for refunds to be issued for items returned by mail. Shipping charges are non-refundable.
All returns will be refunded to your original form of payment or gift card. Mail returns using the prepaid return label will be refunded back to the original form of payment within 3-5 business days after your return is received. You are advised to allow 7-10 business days for your return to arrive at their Returns Center.
If you need to send a parcel anywhere in the US or internationally, you can find the cheapest shipping rates with Parcel Monkey. We offer a full range of discounted delivery options, both domestic shipping within the US and cheap international shipping. Simply enter your shipment details into our shipping calculator and we’ll find the cheapest delivery option for you.