Sephora Returns

Return items to Sephora if they are unwanted but make sure you check the Returns Policy before you send anything back.

Sephora Returns Policy

Products must be returned in new or gently used condition within 60 days of purchase to obtain a refund. Returns are offered free to in-store Sephora locations or by mail using pre-paid return shipping labels provided with delivery.

Processing takes up to two weeks for mail returns, after which customers receive email notification and refunds via their original payment method.

How to Return an Item to Sephora

  1. Complete both sides of the Return Form attached to the Order Summary.

  2. Include your name, email address, and phone number.

  3. Package items in the manufacturer's product box and Sephora packaging, or a suitable alternative.

  4. Obtain a prepaid returns label at www.sephora.com/returnlabel.

  5. Ship via the United States Postal Service.

  6. Use tracking to monitor delivery.

Return Address

Sephora

531 Chelsea Road

Aberdeen, MD 21001

Alternatively, return items to a Sephora.com store location within 60 days of purchase.

Parcel Monkey offers discounted shipping rates for overseas customers requiring paid return shipping.