Frequently asked questions
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Will you collect my parcel?
Yes, Parcel Monkey will organise the courier of your choice to come and pick the package up from you. When you get a shipping price from our shipping calculator, you can choose from a wide range of delivery companies. Select a courier service that suits your budget and will ensure that the transit times you need are met.
Once you have placed an order and arranged for the delivery company to come and collect from you, a shipping label is provided on your Parcel Monkey account ready for you to print out and attach to your package. The courier will then come and pick this up from your home or work address on the date you have selected at the time of booking. Couriers generally make collections between 9am and 6pm.
Learn more about what couriers do and the things you should consider before you book one.