Returning an item to Venus is easy, simply return your item within 90 days in a new and unused condition and Venus will gladly exchange it or offer a refund. However, you should always check your Venus return policy before shipping your item back, as returns policies can change.
At Parcel Monkey, we’re all about hassle-free shipping, so if you need to return an item to Venus, either from the US or outside the US, here is a quick guide to Venus returns.
If you would prefer to send your Venus return by insured USPS mail or UPS, you will be responsible for the fee for shipping the package back to Venus.
To ensure you’re getting the cheapest shipping price, why not use Parcel Monkey’s simple shipping calculator? You can compare prices from reputable carriers, such as DHL, Fedex, UPS and USPS, so you can be sure you’re getting the cheapest rate available.
Return your item along with the Return/Exchange form to the following address:
Venus Returns Department
11711 Marco Beach Drive
Jacksonville, Florida 32224-7615
Where possible use the original shipping bag or box, but be sure to place the return label over your name and address on the package and ensure any old addresses and barcodes on the outside of the package are removed.
All returns must arrive in new, unused condition. To ensure you package your item properly, take a look at our handy guide to packaging.
In addition to the United States, Venus ship to Australia, Canada and New Zealand. You can return items to Venus from any of these locations, however, return labels are not provided, so you will need to book your own courier.
You can find the cheapest rate for shipping to the US with Parcel Monkey. We offer a full range of discounted delivery options, both domestic shipping within the US and cheap international shipping. Simply enter your shipment details into our shipping calculator and we’ll find the cheapest delivery option for you.