Frequently asked questions
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What is the cut off time for booking in a collection?
If you wish for your parcel to be collected on the next working day, you will need to place the order by midnight at the very latest, or choose one of our courier services that offers a collection on the same day as you place the order. Each shipping service has an info tab when you get a quote, so you can double check whether that carrier can still accept an order when you place it, for a collection on the same day.
Another option available would be to book a drop off service, meaning you can take your package to a drop off store, once you have placed an order with Parcel Monkey, printed the label out and attached it securely to the package.