Parcel Monkey is a very easy service to use, all you have to do is choose where you want to send your parcel, add your dimensions into the quote engine and then select the best courier to ship your package. We offer free collections from the comfort of your own home or work address, as when you order with us, we send the labels to your Parcel Monkey account. They should be on your account dashboard ready to print in a matter of minutes, once the courier has verified the addresses are correct. If the labels fail to come through, just let one of our support team know via the help tab on your account and we will look into the error, fix it and send the labels out to you, ready to print and attach to the package.
Parcel Monkey Express International
As one of our most popular products, customers who choosed to place an order with Parcel Monkey Express International will need securely attach the shipping label with tape so it is in clear view so the courier can see where your box is due to go. It is vital that you stick this on to the box well, as if it comes off the box, then it can be difficult to find out where your consignment is due to go to whilst also ensure the labels cannot be damaged by water. The label will show the address of the sort facility, where it will then be scanned in and the final address label will be attached there before being dispatched to your recipient address. Address shipping labels ensure your package is routed correctly, and assist the courier in getting your parcel delivered on time. You can track your package on our website using the full PMS number provided when you book. It is also important when sending international packages to attach the commercial invoice, so the goods can clear customs without a delay, this is something we provide in the booking process if it is going to be required. You can relax and watch your parcel being transported from your address to your recipient, from the comfort of your own home, and if you have any issues, leave us a message on Live Chat and we will get back to you.
Overnight and Ground Domestic Shipping Services
For shipments being sent on the Ground or Overnight services the labels again need to be printed out once you have placed the order using our quote engine and booking tool. It is important that you attach your Fedex label to your package securely, you can do that with a FedEx pouch (if you have one) or simply tape it to the box securely, so the courier can see exactly where to route your package. Then take note of the FedEx tracking number so you can track it while it makes its way the destination via the FedEx site or use the PMS number and our very own tracking tool on our website.
Other USA Courier Services
For all the other services we provide for customers booking package shipping from the USA, we provide a shipping label to ensure the package arrives in the freight forwarder warehouse. We then scan your FedEx label and pull up all the data you have put in our system and attach this new label with the final destination address on so the package can be processed for delivery via the courier service you have selected at the time of booking. We will show all the tracking details the courier provides via our tracking tool and should you have any questions do not hesitate to ask us. Shipping packaged from the USA around the world has never been easier so sit back and relax while we take care of your shipment whilst you track it via your dashboard.
Where do I print the shipping labels out from?
All of the services available via Parcel Monkey Global Shipping Marketplace are collected for free from the comfort of your own home or work address if it is easier for you. The labels are always sent to your Parcel Monkey account, and you simply print them out and attach securely to the parcel. We send them to you by email in a matter of minutes after you place the order, and you can also get them printed out from your account homepage.
Can I use this service if I am not the shipper?
Of course. The other bonus of us sending the labels to you is, it is very simple to forward them on via email to another collection address. This means the courier service can be booked on our website by yourself, and the labels sent on to the collection point for the sender to attach. We get a lot of enquires for people looking to have items sent to them from the USA, and Parcel Monkey can offer you the solution by sending you the printable labels which you can forward to attach at the collection point. This is also perfect if you are buying something online from someone in the US, such as an eBay item and you need to set up the shipping yourself.