Frequently asked questions
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Why do I have two shipping labels?
Parcel Monkey can provide you with low cost domestic and international shipping services so that you can save money when shipping your packages. Sometimes you may be provided with more than one label, and if so the instructions on the labels will inform you which is a customer copy and which needs to be attached to the outside of the package.
We work with a wide range of courier companies and delivery agents, who have different shipping methods and use different shipping labels. Some of these courier services are hybrid, such as EMS Parcel Post, so the label may have the sorting address where packages are sent to before being shipped internationally.
If you have a label with two barcodes on please make sure both can be scanned by the couriers and all the addresses can be read. As we work with so many courier partners, there is some variation on shipping labels - some have two barcodes, some have a US address where the packages are sorted so if you have any questions please do contact us.