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DHL eCommerce

From only $23.87

What's available?

  • Drop off your parcel at a local store
  • Delivers to your home or work
  • Protection cover available
  • Available from $23.87

Prices from

1lb 2lb 4lb
San Francisco to Berlin $23.87 $27.41 $34.46
New York to London $24.93 $28.93 $36.87

What is DHL eCommerce?

DHL eCommerce is an international tracked mail service created to help online sellers reach customers around the globe. The aim of this service is to make cross-border shipping simple and affordable. 

When you book DHL eCommerce via the Parcel Monkey shipping calculator, you can make a considerable cost saving compared to express delivery services. DHL has the international infrastructure to connect online sellers with buyers, no matter where they live. In recent years online sales have soared and with that, the courier industry has made significant changes to provide both buyers and sellers with suitable delivery options. Shopping online should be simple, and so should the shipping. 

DHL eCommerce excel in this aspect, providing a delivery service that is tracked, without being expensive. 

Save on the cost of cross-border shipping with DHL eCommerce.

Consumers now more than ever, are buying goods from destinations around the world. DHL eCommerce will help you manage your international shipping for customers buying from marketplaces, social media channels or any other digital touch points. Being able to supply consumers with a reliable delivery service is essential and the major reason why our customers choose DHL eCommerce.

DHL eCommerce shipping times

DHL eCommerce can be dropped off at any local USPS Post Office where it will be scanned in and you will be given a receipt. Ship from the USA to almost anywhere in the world in 7-12 days to Europe or 11-22 days to the rest of the world. When you book DHL via our shipping calculator you will receive a shipping label to print off.

The DHL shipping label will come with USPS branding on to take the package to a central US sort location, and there a DHL eCommerce label will be applied to get the package to the final recipient address.

The label provided by Parcel Monkey will have the delivery address as Jamaica, NY instead of the recipient.  This address is where our courier partner sorts the packages, prints off the international shipping label and sends safely overseas with DHL. 

Customs Advice 

You must attach your shipping label to the package along with any relevant customs documents. These documents should be attached to the outside of the box in a plastic wallet or envelope - or an envelope marked as customs. 

Simply then hand over your package at your local USPS Post Office on a date that is convenient for you. DHL will ship your package overseas and the local Postal Operator in the destination will complete the delivery. 

For some destinations, the recipient may need to go and pick up the package from the local Post Office. This means you should always ensure a local contact number is provided for the recipient. 

Customer reviews

3.8 stars from 287 reviews

5 stars 140
4 stars 55
3 stars 39
2 stars 8
1 star 45

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Most recent reviews

  • DHL eCommerce
    5

    By Andreas Kiss on 06/15/19

  • DHL eCommerce
    4

    By Three Crowns Logistics on 06/13/19

  • DHL eCommerce
    4

    By Three Crowns Logistics on 06/10/19

See all customer reviews

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Frequently Asked Questions

  • How do I track my parcel delivery?

    You can track the package you have sent using the 'Track My Parcel' tab on the homepage of Parcel Monkey. The tracking number can be located from My Account > Orders and begins with PMS*****

    The tracking number can also be shared with the recipient so they too can follow the item until it is delivered by the courier. Simply enter the tracking number into the tool on our homepage and you can view the full details of your consignment. If you have any questions, please let us know by contacting the support team. 

    You can also track using the shipping label number and directly with the courier whose name is on the shipping label that you have chosen when you place an order. All of the Parcel Monkey courier services are tracked and if you haven't sent a package before, you can learn more here.

    Still need help?
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  • Do you offer cheap international shipping services?

    The internet has made the world a lot smaller, and so to ensure our customers can reach their customers, friends and family we have created a global shipping marketplace. This means you can send packages from anywhere, to anywhere for a great price with well known and trusted couriers.

    We provide not only great prices for sending a package overseas, but we also offer full tracking, protection cover and a choice of collected and drop off services. We have express and economy services, so there is something to match every time frame and budget. We work with many big name courier brands such as FedEx, USPS and DHL. 

    We recently added DHL eCommerce as a cost-effective way to send your packages internationally for less, which is a tracked mail service for low value and non-urgent packages. 

    Any customs documents that are required are provided during the booking process as well as any relevant shipping labels to make the process as simple as possible. 

    Some seasonal shippers use us once a year to send gifts to friends or family who may live elsewhere, whilst others use us more often to reach loved ones who are studying or working elsewhere.

    Discover more about our international shipping services here.

    Still need help?
    Ask a general question Report an issue with an order

  • Can I send clothes via courier?

    Packages that contain clothing are booked in every day via Parcel Monkey, as customers look to save money on sending clothes all over the globe. Our shipping calculator will find you the best prices around with well known and trusted couriers, who provide a quality delivery experience.

    We help not only individuals but small online businesses too that are selling clothing online and ship to their customers all around the globe. Some even use our cheap international shipping for handling returns as well.

    Other customers are only shipping within one country and make the most of our affordable Domestic services whilst other people use us to send old clothes to friends or family who live overseas and choose a more economically priced courier such as DHL eCommerce. 

    Packaging Clothes

    Clothing is generally sent with no problems especially if it is being sent inside a country but it is important that when shipping clothes they are packaged and labeled correctly. Suitcases should not be sent unless they are packaged within a box with UPS or DPD. 

    Labels can easily come off suitcases so attach them in a label tag to the handle. Ensure the case is not overfilled and be closed properly. 

    Neither Parcel Monkey or the courier partner will not be liable for loss or damage to incorrectly packaged items. Please take the time to package your box or suitcase correctly and read our packaging advice before shipping. 

    Customs and Prohibited Items

    Firstly before shipping clothes internationally, check used clothes are not prohibited. For instance, some islands in the Caribbean have restrictions on used clothing being shipped. Please note you should provide a local contact number for the recipient in case any Customs Duty is owed and needs to be paid by the recipient before the package can be delivered. 

    Be sure to list all the clothing items you are sending on any customs documents. Rather than just putting clothing on a customs form, if one is required for your package, you should, for example, list the package contents as ‘3 blue shirts’, rather than ‘men’s clothing’. This form should be attached to the outside of the package in a clear wallet or envelope marked 'Customs' and be securely attached so they do not come loose much like the shipping label. 

    No aerosols or liquids should be sent, nor food, batteries or anything flammable. Sending items like this will mean your box could be held and delayed, or potentially even returned at the sender's expense. 

    We offer further advice on shipping clothes here. 

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  • Why do I have two shipping labels?

    Parcel Monkey can provide you with low cost domestic and international shipping services so that you can save money when shipping your packages. Sometimes you may be provided with more than one label, and if so the instructions on the labels will inform you which is a customer copy and which needs to be attached to the outside of the package. 

    We work with a wide range of courier companies and delivery agents, who have different shipping methods and use different shipping labels. Some of these courier services are hybrid, such as TrakPak and so the label may have the sorting address where packages are sent to before being shipped internationally e.g Jamaica NY for DHL eCommerce. 

    If you have a label with two barcodes on please make sure both can be scanned by the couriers and all the addresses can be read. As we work with so many courier partners, there is some variation on shipping labels - some have two barcodes, some have a US address where the packages are sorted so if you have any questions please do contact us. 

    Learn more about what a courier service is.

    Still need help?
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