Customer Reviews For DHL eCommerce

Don't use this service!

By Cassandra Heckel on 09/11/19

My package was determined lost after 4 months. I heard from 5 different customer service representatives who all gave vague answers to the status of my refund. It has been over 6 months since they lost my package. I've provided all the documentation they have requested (short from the receipt since I didn't think to hold on to it for 6 months) and they still refuse to refund my shipping costs and reimburse me for the property they lost. Horrible service. Horrible customer service. Horrible business.

By Justin Wijaya on 09/05/19

Package arrived in 60 days instead of 11-20 days

By jeffy on 08/29/19

By Tracy Dorsey on 08/28/19

By Maria on 08/28/19

Good shipping option. Delivery on time. Good pricing.