Customer Reviews For DHL eCommerce
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By Lesli Neuenschwander on 01/29/19
Package arrived in a timely manner. Thank you!
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Great International Shipping Service
By EWinNC on 01/29/19
We used DHL courier service through Parcel Monkey to ship something to our son who lives in Germany. The rate was much cheaper than the USPS and shipment arrived within 15 days of when we filled out the shipping info. Very satisfied with this service.
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Good service exept for the tracking!
By Robert Champagne on 01/29/19
Good service exept for the tracking!
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What service?
By Erica Johnson on 01/31/19
My package was shipped in August of 18 and shows delivered. I’m currently fighting PayPal o er this issue and 60 bucks and haven’t been able to use PayPal for a hot minute. NOW your partner parcel monkey claims to have it and if I’d like it back I , ME, have to PAY FOR RETURN SHIPPING. REALLY. ID RATE 0 BUT THATS NOT HOW RATINGS WORK. SIX MONTHS AND IM OUT MORE MONEY. WHAT A JOKE
It’s been listed on TRACKING, that first attempted delivery was unsuccessful. And second attempt was DELIVERED. I get no update, no coorespondance for 3 months, after it took 3 months to be delivered when the quoted time was definitely 15 days or less. But you can see the currier held it? For 3 months? And, now, what’s being done with my package? Because seriously, it shouldnt take more than 5 days return from Jamaica, queens. And to ask for paid return shipping.....write return to sender on the package and drop it in the box.
My mind. I’d blown.Parcel Monkey replied on 01/30/19
Hello, Erica,
We are sorry to hear that your parcel has been returned. Please be advised that when delivery took place there was no one available for delivery, therefore the courier held the parcel for collection before having to return the goods. I can see that our support team are currently looking into your order with the courier and any further questions can be answered by our support team.
Kind regards,
Jack -
By Three Crowns Logistics on 01/28/19