Customer Reviews For DHL eCommerce
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Don't send ceramic items
By Ryan Johnson on 12/22/18
Two of the three objects inside were broken even though they were tightly wrapped in bubble wrap.
Parcel Monkey replied on 01/08/19
Hello, Ryan,
We are sorry to hear that your parcel was damaged in transit. Please note that although this is a rare occurrence for the parcel to be damaged in transit it can happen from time to time. This is especially the case for delicate items such a ceramis or glass which are carried on a non-compensatoin basis as per the below link.
https://www.parcelmonkey.com/restricted
Kind regards,
Jack -
Reasonable Service, Be Aware if Realistic Times
By Laura on 12/21/18
Reasonably priced and clear and easy to use!
Estimated delivery was 10-16 days. Package arrived after 32 days and spent 16 at their NY departure hub.
Will use again, just being aware that shipping time will be about double their quote. Once the parcel reached Sweden delivery was prompt :) -
By MAGOU TRAORE on 12/20/18
Parcel Monkey replied on 01/08/19
Hello, Magou
We are sorry to hear you are disappointed with the service provided. If you would like to discuss your order further then please don't hesitate to contact us.
Kind regards,
Jack -
By Stephen Fitzgerald on 12/19/18
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By Three Crowns Logistics on 12/19/18