Customer Reviews For DHL eCommerce
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By Jason Ruiz on 06/14/20
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Just use UPS or USPS
By Aviva Aranovich on 06/10/20
It took 3 weeks for my package to arrive from Florida to NY...it was stuck everywhere. Then there were false updates of attempted delivery and my mom had to go and pick up the package....It took over a month to get to a destination. I shipped mnay things during the pandemic and received many things during the pandemic so the lenght to delivery from my experience was complety unjustified and not what I was promised 10-22 days.
Parcel Monkey replied on 06/13/20
Thank you for rating our service,
Please be advised the delays were due to the current situation which was beyond our control.
Your parcel has been delivered,
We apologize for the inconvience caused,
Regards,
PM Team -
DHL Sucks
By 15PSI on 06/04/20
DHL is horrible. I sent a book from the USA to France. It went through 20 different cities and it took over 6 weeks for delivery. Never again.
Parcel Monkey replied on 06/05/20
Thank you for rating our service,
We apologize for any inconvenience,
The delay was due to the current situation.
Regards,
PM Team
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By Shay Burgman on 05/29/20
Terrible service
Parcel Monkey replied on 05/30/20
Thank you for rating our service,
We apologize for the inconvenience caused,
Your parcel has been delivered,
Regards,
PM Team -
By Michael Cabanlit on 05/28/20
Do you know where the package is? Its not showing up anymore in ECommerce DHL When I track it,
Parcel Monkey replied on 05/30/20
Thank you for rating our service,
Please check your PM account for updates,
Regards,
PM Team