Customer Reviews For DHL eCommerce
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By haleh amini on 06/12/18
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Delivered, but very slow.
By Matt Hansen on 06/17/18
Package was initially reported as lost by recipient after it arrived in destination country. It was later found to have been delivered a few weeks later. I upgraded my review from a 1 star to a 3 star, because it was delivered, but took nearly a month longer than it was supposed to. I am just glad the package was actually delivered.
Parcel Monkey replied on 06/12/18
Hello Matt,
Your parcel was successfully delivered on 7th of June, SIGNED BY: FABRISIO CALSERAZO
Kind regards
PM Team -
By tony patella on 06/09/18
This service may work well for individuals sending items to family members, but for business it a) takes too long and b) consumers want a tracking number that they can track within 24 hours of the shipment drop-off (and all the way through the delivery process). This a problem with all of the PM services except when you can actually print the FedEx shipping label as part of the process.
Parcel Monkey replied on 06/12/18
Hello Tony,
The delivery is between 11-22 days on this service. The package is fully tracked but it takes up to 48h for the tracking events to be updated on the website.
We provide the local carrier tracking number too so the recipients will be able to monitor the delivery at their end.
If there are any more questions please do not hesitate to contact us.
Kind regards
PM Team -
By Cody Jones on 06/07/18
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By haleh amini on 06/07/18