Customer Reviews For DHL eCommerce
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slow, bad tracking info
By MF on 05/30/18
Slowwwww. No real tracking information or is not updated often. In fact my last package with them still shows traveling, but has been delivered. I had to contact Parcel Monkey to inquire about it because I couldn't get any info about it after it arrived in country/past customs.
Only use if you have to/don't care if it makes it there / on time. -
Can't Accomplish Shipment
By Andrea Simmons on 05/30/18
DHL won't accept my package for shipping because the invoice and shipping label don't include a DHL order number. (The only number on my documents is the Parcel Monkey receipt.)
Parcel Monkey replied on 06/15/18
Hi Andrea,
Thank you for having taken your time to provide us with your feedback, the tracking information shows that the parcel has been delivered on teh 14/06.
Please contact our support page if you need more help.
Kind regards,
Parcel Monkey Team -
By Nuraini Fitri Sayuti on 05/28/18
I'm an exchange student from Malaysia. I tried this because it's the cheapest that I found. And I thought it's gonna take a while for my package to reach home but surprisingly it's faster than I thought. I highly recommended this to all the exchange students that want to bring home all their memories.
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By vivarto rotenberg on 05/26/18
Poor tracking coordination with the Israeli post service.
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By Ondrej David on 05/25/18
Took a while to arrive and package was banged up. Buuut that was expected for the price! Sent 4kg soundbar from US to CZ for $35, can't beat that!
Pack well.