Customer Reviews For DHL eCommerce
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By NK on 04/22/18
The parcel reached safely and the service was good.
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By martin smith on 04/22/18
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By Jon Martin on 04/20/18
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Refund
By Nick Gray on 04/20/18
My parcel was lost. My package had a declared value of $175.00 USD. I paid $66.60 USD for the shipping - please let me know how you will be refunding the total of $241.60 USD. I await refund instructions.
Parcel Monkey replied on 04/26/18
Dear Nick,
Thank you for taking the time to review the service you have selected. The refund for the shipping cost has been issued on the 24th of April.
Apologise for the delay and inconvenience this may have caused you.
Kind regards,
Parcel Monkey Team -
By JOSH G DANIEL on 04/17/18
Its so stupid package has to go all the way to East coast to come back over to the west side to be sent to the countries destination I was sending to would of been alot faster to send to west coast then onto destination or simply straight to country from iah airport
Parcel Monkey replied on 04/26/18
Hello Josh,
I am sorry to hear that you are not happy with the service you have selected. The service time is 11 to 22 business days delivery.
Please contact our support team if you need more help with your shipmnet.
Kind regards,
Parcel Monkey Team