Customer Reviews For DHL eCommerce
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$100 down the drain
By M on 04/09/19
They did not deliver my package and lost it.
Parcel Monkey replied on 04/15/19
Hello,
Sorry to hear this.
Please contact our support team and they will be able to assist further.
The records show that your package is with the local postal provider in the destination country, please contact us if the recipient is not able to retrieve the package.
Kind Regards
Parcel Monkey Team -
By paula duncan on 04/07/19
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So worth it!
By Gerli Pommer on 04/05/19
Took 2.5 weeks from USA to Estonia, package is not destroyed at all, everything smooth and nice. Comfortable drop off, easy and fast. My first experience with parcelmonkey and DHL and I’m very satisfied!
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By Agnieszka Maria Limajliew on 03/28/19
Parcel Monkey replied on 03/29/19
Hello,
Thank you for your review.
Please feel free to contact our support team if there are any questions.
Kind regards
Parcel Monkey Team -
Disappointed
By Maria G. on 03/26/19
Package was not delivered. When I contacted customer service they had no information on why it was not delivered. Package was mailed at the beginning of December. It is the end of March and it was not returned yet. It was a Christmas present. I am very disappointed.
Parcel Monkey replied on 03/29/19
Hi Maria,
Sorry to hear about your package not being delivered as arranged.
Your order is under investigation at the moment.
Our support team will be in touch with updates shortly.
Kind regards
PM Team