Customer Reviews For DHL eCommerce
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By Verified Customer on 01/28/19
The parcel arrived after two months instead of max 16. Will not use this service never again.
Parcel Monkey replied on 01/30/19
Dear Customer,
Thank you for taking the time to leave a review.
On behalf of the courier, we apologise for the delay to your order. Please note that we are a market place for couriers If you would like to discuss your order further then please don't hesitate to contact us via your account.
Kind regards,
Jack -
By Olga Hernandez on 01/22/19
I've sent package on December 15th,2018 and the package wasn't delivered till January 22nd,2019. It's much longer than I expected.
Parcel Monkey replied on 01/28/19
Hello Olga,
We are very sorry to hear this.
The package was unfortunately delayed due to the Christmas and New Year holiday.
Once again please accept our apologies for any inconvenience caused.
Kind regards
PM Team -
Good Prices, Slow Shipping
By Nicholas J Lumpkin on 01/22/19
8 lb shoe box sized package from Denver to Germany shipped for a good price about $45 USD. However it took over a month for the parcel to arrive.
Parcel Monkey replied on 01/28/19
Hello,
We are very sorry to hear this.
The package was unfortunately delayed due to the Christmas and New Year holiday.
Once again please accept our apologies for any inconvenience caused.
Kind regards
PM Team -
By Andhisty Mahmud on 01/21/19
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By Trudi Beckett on 01/18/19
It has taken over a month to get to its destination and the tracking is very sporadic.
Parcel Monkey replied on 01/28/19
Hello,
We are very sorry to hear this.
The package was unfortunately delayed due to the Christmas and New Year holiday.
Once again please accept our apologies for any inconvenience caused.
Kind regards
PM Team