Customer Reviews For DHL eCommerce
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Super slow.
By Dirk Hain on 01/07/19
Took almost a month to deliver a package to Germany. USPS would have gotten it done in 1 week.
Will not use this service again.
Also, there was never a way to see the expected delivery time. Now I know why.Parcel Monkey replied on 01/08/19
Hello, Dirk,
We are sorry to hear that you are disappointed with the service provided, however, please note that the service you selected was 10-16 business days and therefor was delivered within the desginated timeframe. If you would like to discuss this further then please do contact us.
Kind regards,
Jack
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By Anja Hector on 01/07/19
Awesome price to ship to Germany
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By Udeme Ekpo on 01/07/19
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Poor Condition upon arrival
By Victoria Wong on 01/07/19
Dear Team,
When the parcel arrived the final destination (Malaysia), the packaging was in bad condition - wet and soaked through the item in the parcel. This is quite disappointing.Parcel Monkey replied on 01/08/19
Hello Victoria,
We are sorry to hear that your parcels were damaged. Although this most likely took place in transit, If you would like to open a claim then please don't hesitate to contact us.
Kind regards,
Jack -
By Marilyn Keernik on 01/06/19