Customer Reviews For DHL Express Worldwide Drop Off
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By Verified Customer on 01/19/21
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By Verified Customer on 01/19/21
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By David V Shores on 01/19/21
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By Robyn Ellis on 01/18/21
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By John on 01/18/21
I chose DHL service through parcelmonkey to ship a package from the US to Indonesia in Dec 2020. The rate was the highest among all other services. I paid $64 for the service. A few weeks later after the package was delivered they charged me another $59.99 due to inaccurate dimensions and/or weight. I’m not sure which part that I missed because I measured it multiple times and the weight that I entered was rounded up as well. Very disappointing.
Parcel Monkey replied on 01/19/21
Hello John,
We are very sorry to hear about your disappointment.
Please be advised that the support team has currently contacted you in regard to this matter. Please check your Parcel Monkey account.
Regards,
PM Team