Customer Reviews For EU Parcel
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By Jason Klinger on 03/06/19
Every time I use Parcel Monkey my packages are delivered without any issues - I love this service.
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By Briggette Harrington on 03/03/19
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By Briggette Harrington on 03/03/19
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No communication, slow service, delayed delivery, no transparency.
By Neil I on 02/26/19
Dropped off on February 8, destination Sweden, 4-14 days. Arrived in New Jersey 10 days later, customs tax demanded, was paid on the 19th, and sat until it left New Jersey 4 days later, 15 days after drop off. Now it is in the UK, 18 days after drop off, how long it will ultimately take is anyone's guess.
Agent replied on 02/28/19
Hi Neil
The advertised 4-14 days ( business ) is an estimate for the service and 99% of the time it is delivered. The transit clock stops whilst the customs process is completed
Thank You -
By Erika Fields on 02/19/19
The package has not been delivered yet, months later, and I still don't know why. This was going to a repeat address with basic simple gift contents. PMSKCA0E
Agent replied on 02/18/19
Hi Erika
We show this has been delivered already - Perhaps you have reviewed the wrong shipment
Parcel Monkey ORD Customer Tracking: PMSPK7TVPMSPK7TV 1982165 - Carrier Tracking: GLO6450US20122519801
Friday, 6/22/2018 Exported
4:00 PM DE DELIVERED 6/22/2018 6:25 PM
8:59 AM DE OUT FOR DELIVERY 6/22/2018 12:27 PM