Customer Reviews For EU Parcel
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Scam Company, never delivered!!!
By Ben Stolin on 08/24/22
My package was never delivered. This company is a scam.
Agent replied on 08/24/22
Thank you for your review. I’m sorry to hear you had a thwarting experience, but I appreciate you bringing this issue to our attention.
Your shipment has connected the destination country and is awaiting scanning operation once completed it will be ready to be despatched. -
By Conner Brasher on 08/07/22
This has been horrible, my package had been stuck at customs for over a month. When I reached out to parcel monkey, a customer representative told me the package was on its was to the final destination. That was clearly a lie, it’s still sitting at customs. I don’t have an overseas tracking number either so I don’t know who to call to figure out what’s happening
Agent replied on 08/08/22
Kindly note that we do not have control over destination customs. I would request you to contact the DEN HAAG I post with the reference LX114289996JE -
By Sam Thompson on 07/20/22
Parcel Monkey replied on 08/02/22
Thank you for rating our service.
We are glad that you are satisfied.
Regards,
PM Team
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By Victoria Mitchell on 07/16/22
Arrived safely, on time, nothing broken. Once it got to London, it took 5 days to deliver it, which could have been a customs issue. The package was very benign, just a set of children's books and cassettes, so not sure what the hold up was. I will definitely ship with Parcel Monkey again. It was easy to find a drop-off place. They had multiple carriers to choose from. The price was very reasonable.
Parcel Monkey replied on 08/02/22
Thank you so much for taking the time to leave us this amazing review.
Have a great day!!!
Regards,
PM Team.
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By Sam Davies on 07/16/22
Parcel Monkey replied on 08/02/22
Thank you very much for using our service, we look forward to seeing you again.
Have a great day!!!
Regards,
PM Team