Customer Reviews For EU Parcel
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Save yourself. Pay more for better service.
By P.M.S. on 04/01/21
If I could leave less stars for this, I would. Over a month and nothing. Suppose to be 4-14 days.
Contrary to the ridiculous statement below by the agent, It has already been 24 business days; so unless they have a time machine, it can't be delivered in 14 days.Agent replied on 04/01/21
The parcel departed from UK hub and it is in transit to destination. It will delivered as per 14 business days.
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By amelia colvin on 03/29/21
Agent replied on 03/29/21
The parcel reached UK facility and it was connected to destination on 29th Mar.
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Be prepared to wait until they have enough, to send out. Expect no one to know where your package is
By lisa pavlik on 03/27/21
Mailed on February 13th, 2021 and package just arrived to destination today 3/27/2021 - very unhappy - was told in description that it would take up to 14 days.. I planned on at least 20-25 maybe pushing 30 days.. but this was more .. not happy at all. My package sat in New Jersey for a week or more and I even tried to retrieve and send back as it needed to be there in the three week time frame.. No one would help and it is all out of everyone's hand and the rep's just pad the excuses with patience and smiles. I would not use this again..
Agent replied on 03/29/21
Regret for the inconvenience caused you and your customer. Due to uncertain global volume all the parcels were delayed and limited airline operations entering to destination. We will take a note and do our best.
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By ROBERT WADE on 03/23/21
I had selected the 4-14 biz day option to get the items there on time. This was my first experience with parcel monkey. I might just go back to the postal service. I was hoping for better.
Agent replied on 03/23/21
The parcel departed from UK hub on 22nd Mar and it is in transit to destination.
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DON'T WASTE YOUR TIME DO NOT USE I REPEAT DO NOT USE THIS SERVICE!
By Edgar Flores on 03/16/21
Service is the worst. Took a whole month and a few days to get there. When service said it'll be there in less than 2 weeks.
Unbelievable, it has been by far the worst experience shipping with Parcel
If I could leave 0 stars I would, it really made me look bad for the time that took.Agent replied on 03/16/21
Regret for the delay. Due to uncertain global volume affected not only us all other compotators also. The parcel delivered on 8th Mar, here is the tracking information available in local post link.
https://www.postaonline.cz/en/trackandtrace/-/zasilka/cislo?parcelNumbers=CA001008354JE