Customer Reviews For EU Parcel
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Expensive and Slow
By JB on 11/09/20
Parcel Monkey was recommended to me as an alternative to the USPS for shipping overseas. The process was a bit complicated but I don't have a lot of experience with overseas shipping so that may be the nature of the beast. What I was put off by is, when I took my package to Fed Ex to hand it off, the clerk had no idea what it was or what he was supposed to do until another employee helped. Then, I could only track it as far as Secaucus NJ and no further. It took 3.5 weeks to get from Philadelphia to London - much, much longer than I'd have expected (I was told to expect about 2 weeks).
I don't think I'll be using this service again as I learned, after the fact, that shipping via USPS would have cost only a little more than half of the almost $40 I paid to Parcel Monkey.Parcel Monkey replied on 11/12/20
Hello,
We are very sorry to hear about the inconvenience caused to you.
We would suggest you contact our support team so they can assist you with this matter.
Regards,
Parcel Monkey Team -
By Ronald Welper on 11/08/20
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By Avi Adelman on 11/06/20
This is the second order in which the delivery was nearly 2 weeks late and your tracking system sucked.
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By Tim on 11/06/20
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By Skyler Capiz on 11/05/20