Customer Reviews For EU Parcel
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Good service. Bad tracking. I'd use it again.
By Stiv Twigg on 11/20/19
The service itself worked very well but the communication during the process was abysmal and misleading.
I got several notifications that my package was ready to collect, in the wrong country, a few hours away from where I left it.
Actually it was in transit but the tracking information did not work for most of the time it was moving and contacting the carrier - in this case FedEx simply led to more confusion.
Eventually the boxes arrived and at a good price, Im glad. Don't know why it had to be so confusing while it worked fine. -
By Dan on 11/18/19
First time user - will use again!
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Safe but Turtle Slow
By Geri C on 11/18/19
While drop off was easy and my package appears to have reached its destination safely, I was surprised and disappointed that it took TEN days for it to travel across the US. I might expect this from the USPS during the holidays, but it was late Oct/early Nov.
Parcel Monkey replied on 11/19/19
Thank you for rating our service.
Kindly note that the transit time was 4 to 14 business days delivery, and was delivered on the 11th day.
Kind Regards,
PM Team.
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By Charles D. Mullendore on 11/18/19
Easy to use service, package delivered on time, and for half the cost of any of the major shippers.
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By Jean Guo on 11/15/19