Customer Reviews For EU Parcel
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Hidden charges
By Richard Kirk on 10/26/18
3, yes THREE, sets of additional charges have been added since my initial price was quoted and the parcel sent! I was at fault for one extra charge, unintentionally gave wrong size and weight, but the others were either for things I was NOT told were excluded at time of booking, or are charges being taken without explanation or my consent. Shocking ho their reasonable prices soon mount up, beware!
Parcel Monkey replied on 01/28/19
Hello,
Thanks for reviewing our service.
Kind regards
PM Team -
By Jeffrey Reiland on 10/26/18
Still waiting for it to clear customs after 7 days
Parcel Monkey replied on 01/28/19
Hello,
Thanks for reviewing our service.
Kind regards
PM Team -
Slower than promised.
By Lisa Gerren on 10/25/18
The courier service said that it would take a maximum of 14 days to delivery the package. It took 24 days.
Parcel Monkey replied on 01/28/19
Hello,
Thanks for reviewing our service.
Kind regards
PM Team -
By Three Crowns Logistics on 10/25/18
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By Wayne G Rhodes on 10/24/18
My packages took a month to get to its location. For awhile they didn't know where they were, sat in a warehouse in Illinois for over two weeks. I will say that I was responded to each time I asked where are they and why are they not in rout to the destination. But it appears no one knows how to locate bar coded packages.
Parcel Monkey replied on 01/28/19
Hello,
Thanks for reviewing our service.
Kind regards
PM Team