Customer Reviews For EU Parcel
-
Slower than promised.
By Lisa Gerren on 10/25/18
The courier service said that it would take a maximum of 14 days to delivery the package. It took 24 days.
Parcel Monkey replied on 01/28/19
Hello,
Thanks for reviewing our service.
Kind regards
PM Team -
By Three Crowns Logistics on 10/25/18
-
By Wayne G Rhodes on 10/24/18
My packages took a month to get to its location. For awhile they didn't know where they were, sat in a warehouse in Illinois for over two weeks. I will say that I was responded to each time I asked where are they and why are they not in rout to the destination. But it appears no one knows how to locate bar coded packages.
Parcel Monkey replied on 01/28/19
Hello,
Thanks for reviewing our service.
Kind regards
PM Team -
ok needs more instruction
By David F on 10/23/18
ok international service, priced alright, instructions leave a little to be desired. Basically the parcel is labeled for FedEx service to the the international shipping hub. But all the paperwork for the international delivery (ultimate address , customs etc) need to be in the same transparent envelope so that it is effectively relabeled at the hub. This was not explained clearly, but I worked it out logically. After hub delivery transit is in the dark for 3 weeks until delivery at the destination, where your contact may let you know. There is no delivery confirmation, just an email asking how good they were.
-
By Josephine Han on 10/22/18
Great service, will use it again