Customer Reviews For EU Parcel
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Great Service!
By KAREN M on 01/18/22
On time and in one piece! Thank you!
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By Alfano Giancarlo on 01/20/22
Are you serious? January 10 left the London airport.how long from London to be in Italy? Very bad service and you have always the same answers
Agent replied on 01/20/22
Please be informed you that the parcel was dispatched from UK facility and it is in transit. We will keep you update.
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Not recommend : 2 months and still not delivered
By Emily AC on 01/13/22
Sent the 15th of november from US to Greece, the parcel has not been delivered... It has been stuck for almost 25 days at Athens airport... 2 months and still no delivery, and a personal gift that you can't buy from Amazon... I won't recommend this service.
Agent replied on 01/13/22
Kindly note that there has been a delivery attempt failed on this parcel, we would suggest you to ask the receiver to contact the nearest destination post along with reference LX113653176JE and their ID to collect the parcel.
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By Verified Customer on 01/13/22
Instead of 14 business days it took 5 weeks to move.
Misleading information on tracking systems.Agent replied on 01/13/22
Apologies for the delay. Due to covid restriction delay occur all over the world. We will try to short it out asap.
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By Alison Kenney on 01/13/22
If I could give this zero stars, I would. I posted a package from Los Angeles to Ireland on December 4, with an outside delivery date of 12/24 promised. Item finally arrived in Dublin, whereupon I received a notice on 12/23 that I owed customs duties. I paid that day. As of January 13, the package still hasn't left Dublin. An Post sends out form responses to customer service inquiries and never follows up. Planning to request a refund of this service!
Agent replied on 01/13/22
Regret for the issue. As we checked and identified the parcel was unsuccessful delivery attempt as the receiver was not reachable and the parcel returned back to local post office. Can you ask receiver to contact them for collect.